In Harbin, there is not a taxi hotline answered by English speaking operator, and no taxi stations on street. Sometimes the stress of waiting for a coming taxi might not be good. For people who prefer to reserve everything in order ahead of time, this pre-booking service in Harbin is what you are looking for.
Details about this tour
There are 3 railway stations in Harbin: Harbin Station, Harbin East and Harbin West Station. Your departure train code is required upon reservation. This is the only way that your driver knows which station to go.
The transfer service is delivered by an experienced driver from a national car rental company, and an English speaking travel agent staff for backup support. Your driver will find you in your hotel lobby by eye contact, or spell out your name.
This private transfer service is 24 hours available.
Price is inclusive of all charges such as peak hour charges, midnight charges, city area surcharge, toll and parking fees.
Frequently Asked Questions:
Q: Is your service better than calling a taxi on site?
A: Taxi service is not always available in Harbin. Using this transfer service, you will have a better vehicle, better service from a reliable national car rental company, plus 24/7 backup from a local travel agent.
Q: Do you pickup from my hotel?
A: This pickup price is for hotels in downtown Harbin only. Downtown Harbin includes 4 districts of Xiangfang, Nangang, Daoli and Daowai. Other districts are named as Outskirts Harbin. Hotels in Outskirts Harbin will cost additional charge. Please check if your hotel is located in downtown Harbin before you make a booking.
If your hotel is in outskirts Harbin, the additional cost will be advised by the local travel agent.
- Plan A: If the local travel agent has receiving your reply of approval of this additional cost in time, booking will be confirmed.
- Plan B: Booking will be cancelled automatically and refund will be arranged for not receiving your approval in 24 hours.
Q: What should I do if I can not find my driver?
A: Telephone the local travel agent. The staff will ask you to pass the phone to a Chinese standing beside you, find out your exact location. Then please wait here. Your driver will come to you. Do not move!
Q: Will the driver telephone me before pickup?
A: No. Your driver does not speaking in English. The local travel agent will be your backup.
Q: Will the driver help me to check in at the railway station?
A: No. Your driver will drop you off outside the departure hall of the station. Usually it is the non-parking area.
Q: What is the luggage allowance?
A: Each passenger (aside from infant) can check in with a maximum of 1 piece of luggage, total dimension not exceeding 158 cm (62 inch), wheels, handles and side pockets included. Each bag should not weigh over 20kg (44 lbs). Excessive and over-sized bag as subject to the availability of the storage space of the vehicle, may incurring surcharge.
- Meet by friendly professional driver at hotel lobby
- One way hotel to railway station transfer by private air-conditioned vehicle
- Backup support by English speaking company staff during reservation
- Excess luggage charges (where applicable for assigning an extra vehicle)
Confirmation will be received at time of booking
No refund for all confirmed booking, including no show or late arrival.
This is a private tour/activity. Only your group will participate